We aim for your Design your jewels jewelry to bring elegance and beauty into your life. That’s why we ensure that every piece is crafted from the highest quality materials and gemstones.
The Warranty Does Not Cover:
- Damage (whether accidental or not) that isn't the result of defective materials or manufacturing.
- Damage resulting from normal wear and tear, including scratches.
- Water damage to items not explicitly labeled as water-resistant.
- Items that are lost or stolen.
If you observe any damage that falls under this warranty, please reach out to our Customer Care Team for assistance. Be sure to include your order number and a clear photo of the damaged item to help us process your request promptly.
It’s important to note you will need to return the item to us before we can send you a new one.